FAQ: White residue forming while removing a faceup?

That's a general didn't-get-all-of-the-acetone off thing. Happens ALL of the flipping time, and it's so frustrating. It usually flakes off if you scratch or sand it gently.

 

Alright. I looked but couldn't find anything to help me. >_< I bought a shiwoo vapire dreaming head off eBay that already had make-up on it to practice face-ups on. Immediately I took the make-up off. However, there are these odd white spots on the resin around the ear and nostrils. I used acetone free nailpolish remover to remover the face-up, then followed that up with a layer of baking soda to nuetralize any resin-eating chemicals. ;__; Unfortunately, the paint in the eye ducts did not come off, nor did the slight purple around the vampire teeth. That I'm not so bothered with. However, I coated it with MSC today and tried to work a bit on eyebrows with watercolour pencils. Now the markings of the eyebrows won't come off all the way.

>____< Any help at all would be greatly appreciated. I'm going out tonight to buy some brush cleaner and see if that works, as well as buying paint thinner so that I can use acrylics instead of pencil. Face-ups are frustrating...

 

If the head has been sanded, it may be more porous. That makes it harder to get the paint off. Water color pencils are notorious for staining anyway. You can try using ACETONE (not non acetone) nailpolish and a very soft toothbrush to brush the paint away. Don't press too hard, though or you might scratch. With a plastic toothbrush, don't use 100% acetone, as the acetone could eat the toothbrus as well.

The white dots could be mistakes in the resin, airbubbles under the surface etc. etc. There isn't much that can be done about them other than trying to sand them out, which could make them worse, or blushing over them.

 

The white spots are most likely discolorations of the actual resin unless it feels like a sort of buildup there.


Try using some brush cleaner on the hardened paint. Windsor Newton(?) I think it is, makes a really great brush cleaner that's non toxic. On hard to remove paint I get a cotton ball really soaked and let it sit on the part of the face for a few minutes. it's non-toxic and doesn't harm the resin in any way.

Another alternative would be to get Volks Make-up remover, which is supposed to get rid of damn near anything without harming resin. You can check and see if Doll and Hobby has any. :3

 

Have you tried sanding them lightly? I have a very fine sandpape sponge that I use religiously when I'm modding heads. It doesn't take enough off to be noticeable within the sculpt itself, but takes any marks like that, left over paint, and if you use it in small circles, should leave you a fine, smooth surface to work on.

 

Eek. I've done it, but Luts has a wanring *not* to use acetone, as it wrecks the resin ( it's happened here)

I use rubbing acohol, and it works better than acetone

 

the white spots could very well be mr. superclear. When you spray MSC on an area and then later try to take it off with sanding, rubbing alchohol, nailpolish remover, etc, if it doesn't come off all the way it will turn white. You can scratch it off with your fingernail, but I suggest soaking the head for a little while in 90% isopropyl rubbing alchohol. It wont damage the resin but it's still strong enough to take off most paints and if nothing else MSC. If you soak it in there long enough in a dark colored bowl, you should notice little semi transparent flakes in the rubbing alchohol, that's the MSC. This worked for me but I don't know if it will work for everyone.

 

I was getting ready to do a new faceup on my Volks head and was cleaning the old one off. I've used the same cleaning supplies before on her and nothing happened. Now, however, there is a white residue stuck sort of in the details of her face: ears, eye creases and lips. So I figured it was dried soap and washed again. No Luck. So I washed once more. I'm pretty sure it's not left over coating or anything. That would be gone after the second wash.
Okay, so anyway, this is how I washed her:
I scrub her with 70% Isopropyl alchohol on a Mr. Clean Magic eraser. If any paint gets stuck in her lips or eye creases, I scrub with the alchohal on a (clean) old toothbrush. After, I lather her up in regular dish washing detergent and rinse her very well.
I checked DoA before I bought my cleaning supplies, and made sure to buy the safe stuff. More info on the residue:
As I said, I washed her twice after finding it using the same method stated above. It doesn't work. I tried scratching it with my fingernail and it DOES come off that way. So I used a dry tough bristle scrubbing brush and was able to get most of the reast off. There's still a bit left. I'm Getting ready to coat her again for a new faceup (By the way, if this helps, I use Model Masters Lusterless Flat, which is supposed to be a really good MSC alternative.). So anyway, anybody have any idea what happened???

 

It is just your sealer, honestly it is! I have the same problem with Dee. Just keep at the scrubbing (I scrubbed the coats off Dee's body for two hours straight ) Just keep scrubbing, waiting a couple minutes to see where it appears, and scrubbing again.

 

You know, I'm not entirely sure what that is, but I get it sometimes when clean a faceup thats been sealed with MSC UV cut.

You should be able to get it off with scrubbing, or you could go the easy way and get it of with very light sanding. Don't worry, not enough to change any features! Your right, it does come off easy when you scratch it.

The nearest I can figure is that it's the sealent going all weird and refusing to come off. Well, at least you can see the areas you've missed so you can get it off!

I'd like it if someone else could shed light on what it is too.

 

Just figured I'd give a little insight into my experience... I was spraying Dee's body and got the sealer all over my hands. You couldn't tell by looking at them, but when I dunked my hand in isopropyl alcohol, it turned white. I was able to chip off some of it with my fingernails, but found it easier to just keep dunking my hand in alcohol, waiting a couple minutes to see where it was still white, and then dunking again.

That's how I am positive it is the sealer.

 

I decided to remove the colour from my Chiwoo's lips and accidentally used nailpolish remover with acetone in it - now there are white lines over the divide between where I used it (up to his eyes) - I scrapped their edges off, but they're still pretty noticable - I'm not bothered about losing his face up (I want a new one for him anyway.) but is this eating through the resin? *panic* I've used lots of water to wash it off, but they're still there.

 

No, it's not eating through the resin. It's just the MSC has turned white. It does that when you use acetone to remove it.

The only way to get rid of it would be to completely remove the faceup!

 

Thank you - that's really reassuring I'm going to send him off for a new face up soon so it'll be fine

 

Next time you want to remove something use 99% medical grade alcohol. It is so much less caustic than acetone.

 

*nods* Thank you for the advice - I'm definitely leaving this to the more experienced next time.

 

It's also advised not to use acetone on Delf boys and girls...

 

As I mentioned in the OP - I didn't notice it had acetone until *after* I'd used it.

 

Sorry. Just woke up when I posted...didn't mean to sound so blunt.

Personally, I've been doing really well with Windsor and Newton brush cleaner(soap form) as a face-up remover for my Soony and Na-Nu-Ri. Maybe give that a try instead? It's extremely gentle, and works really well.

 

!!!HELP HELP HELP!!!

I was playing around with 2 of my lil' BC elves, pepe and roko and after I was done with pics and all that I thought I should add some blushing on their faces 'cause it had started fading out from too much playing and touching on the chicks to turn the head!
So I did, I blushed my pepe, then my roko, all was alright and beautiful, then I thought , should I coat them a bit with my super clear spray so that I wouldn't have to blush them all the time after playing? And so I did, I took my roko outside and sprayed her just a lil' with MSC flat, then something happened outside and I let her on the desk, when I came back she had some wet parts on her chick and I thought I should dry them with a tissue, then the AWFUL THING HAPPENED, white stains (like the glue ones after is dry) appeard, it was like the resin was ruined I don't know, it was the first time I used a spray like that on my dolls, and I couldn't get it off!
After lots of magic sponge rubbing some of the stain came off, but I scratched her chick a lil' bit from trying , ahhhhhh that's my worst day ever, why , why did I have to touch her since I have no idea of these things,and I even had a feeling that somethig bad might happen yet I didn't stop, I wanna die , I ruined my beautiful roko's face that I was soooo proud of some minutes ago that I was photoshooting her.....pleaaaase help me guys, what did I do wrong, and now that most of the stain is off, maybe it can be covered with blushing right? And what can I do now with the shiny chick, it's all shiny now, how can I make it look matte like it did before.....I wanna die....

Here is the stain after some treatment!!!

It looks worse in person, and it looked much more worse before the trearment!!!



I feel soooo sad, so stupid, soooo ashamed of myself, I was soo happy to show you all the nice pics I took of them some minutes ago but now I'm soo sad that I would feel even worse if I saw those pictures that my ROKO's face was perfect , and then some minutes later I ruined it, if I didn't do that photoshoot I wouldn't have thought of blushing them and nothing would have happened, maybe I shouldn't have waken up at all today.....T________T

...help....

 

Don't panic memole! I'm sure that it can be fixed! Just make sure you always wet the magic sponge before wiping. I think a little bit of scratching could be lightly sanded, but I would try and post this in the critique or aesthetic sections if you don't get any answers here. The white was probably just the MSC drying unevenly.

 

Thank you for the advice stella, I thought I should post this here 'cause lots of people could see my post, I will post in the other section too if I don't get any helpful replies, I feel soo bad, I shouldn't have used the spray, here's another pic of some stains I spotted around the neck, the chick stain was like that before I took care of it!!!

 

Yeah it's definately just the MSC, it's not the actual resin. WHat coating type are you using?

 

sweetie dont beat yourself up
I totally understand how you feel ..I had a white Unoa Demon Sist
with orriginal Gentaro face-up ...she was stunning
she was one of my first dolls ...when she arrived she had a little rub on her eye lid,
so I touched it up ...perfect ...and gave her a little spray of MSC

...and the whole of the orriginal face up blistered white and peeled off ....I cried and felt just like you

MSC can bloom and go white ...it may be too much ...when you said it looked wet ...that sounded like it
if weather is humid or damp




I was gutted ...

what happened to me ...happened to you ...its not the first time ...I doubt it will be the last

I had some wonderful letters of support from BJD owners ...Pullip and Blythe
more people it happened too

I think when you tried to dry the MSC ,with the tissue you wipped off or damaged the paint underneath by the looks
or it could be a build up of MSC

try not too panic ..get a very very fine finishing sponge ...from DIY shop
I use one called Oakly 180 grit ..its so fine it hardly leaves a mark ...rub it gently over the marks , it will help to remove the face-damage evenly , do it a little at a time , and work gently
then add some blushing over the top


I picked that tip up off the Blyth forums ...they are quite happy to remove just the lips or eyelids etc , so I thought I would try it on BJDs
it works if your gently and carefull

 

I was thinking, the white could be from the tissue. When doing face-ups first you spray with mr. super clear flat, then do the face-up, then spray. And then, to get all that stuff off you get cleaners like clear NON-ACETONE nailpolish and a toothbrush and a magic clean eraser. You use the eraser and dip it in the nail polish remover. Then scrub with toothbrush. Thoroughly clean the head afterwards, like with soap and water. I've heard that something like Windsor and newton brush cleaner and restorer works much better than nailpolish remover and is safter too. So yeah, your discoloration could also be where some of the MSC came off in one spot but not on a previous layer ((after all, it too does yellow after time))

 

Thank you sooomuch tinybear for this, it was very comforting!!! I used MSC flat Stella Maris, it's just like Tinybear says, same thing!!!

I'll try that with the finishing sponge as you said, now when I try to cover the chick with blushing the sopt where the MSC stained the chick won't get any covering with blushing, once I rub it with the sponge it will be ok to blush, and should I use MSC top coat or something?

 

But if I tried all the above i might erase the beautiful viya face-up I wouldn't like that!!!

 

Actually, that could be residue from the MSC. Same white stuff happened to my imouto-chan ((lil'sis)) with removing testors. Someone responded saying the same thing happened with MSC. The toothbrush and alchol removed our testors residue nicely.
http://www.denofangels.com/forums/showthread.php?t=150787

There's the link to the thread of our problem. You may find some useful info in there :3

 

Thanks nana, I'll read it carefully!!!

Oh tinybear, can you give me the link for the DIY shop???

 

if your useing the finishing sponge , rub it down , you will see fine dust ...remove this residue , when you have finished

wipe over with a damp cloth ...just water , let dry 100&#37;

then blush her face again ,

you will find you wont need MSC , to key the face as the sponge will leave the surface ready to blush

when you have blushed the face , seal it with MSC ...
BUT HOLD THE CAN at least 25 CM away

use a fine mist of MSC ...LET IT DRY
then mist again LET IT DRY ....mist for a 3rd time ...keep coats very light and thin

with tiny faces its best to do it this way and you dont get the MSC building up or filling tiny nose or ear detailing

 

Ohhh I'm soooo scared to use the spray again ..... can't somebody else do it for me....I'm thinking seriously of sending her back to viya once she's ok with her family thing .....*sigh*

 

Ahh, gotcha. Hmm... it definately could be reside from the MSC then, since you're being careful to only take off certain areas and it's only on areas you're taking off.

 

You could do that. But, spraying isn't that bad. Just make sure you're far away ((I generally make my imouto-chan look and see that I'm far enough, 'cause it's eaiser for her to judge than me when I'm holding the can)). Shake before use, and apply just thin coats. And however it turns out it will be special since you did it for your precious doll. And if it does come out really bad ((unlikely but)) you could always send it to her then.

 

You know guys, I think I'll just send the head back to Viya once she's back to business!
I'm too scared to try anything on my poor Roko again, int he past I took her lashes of by mistake, now this I don't wanna do anything much worse that won't be fixable, I think I should just send her to viya to repair the chick and everything else that might need care, and add lashes again....

I want my roko baby to be like her first day after her face-up was done....*sigh*

 

No worries, that's just the coating flaking. You must have sprayed too close to the resin so that the MSC didn't dry, and when you wiped you rubbed the original coating off too.

I'm afraid in my experiance, the only way to remove the flakes completely was to wipe off all the MSC, and give the doll a new faceup.

 

Good luck getting her done soon :3

 

I hope it can be sloved another way SapphireMusings her face i sis super adorable and don't want to wipe it all off!!! I'm sure Viya will know what to do without having to wipe off all the face-up and do it from the beginning!!

well I might post some of the pics I took earlier in a lil' , now that I feel better, I still can't feel nice about those pics since my roko looked sooo beautiful in them but I wanted to share them so...I'm sure viya will heal my poor baby and she will look even better than before!!!

I hope Viya is ok!

 

Honestly, I'm thinking that she'd have to start over, because it's kinda hard to work with a head with some layers of MSC on and some off, but you never know :3 Just gotta keep hoping and wishing! I'm sure, wether or not she needs completely redone, that she'll turn out absolutely beautiful in the end ^^

 

It is, even if you coat over the layers, you'll still be able to see. Not to burst your bubble, but if you want to completely get rid of the flakey MSC, it's probably best to redo her faceup. Don't worry though, I'm sure your friend can make her look beautiful again! If you want to keep her faceup, it's probably best to get as many of the flakey bits off as you can, so the hole in the MSC is as seamless and as clean as you can get it, and then recover it. It won't look perfect, and it'll probably be delicate, but if you coat it a few times it should stay.

Next time you coat with MSC, remeber to keep the can and the head at arms length from eachother, and you should be fine!

 

Ohhh *hug* it's okay. I know how you feel and you certainly aren't alone! Don't beat yourself up over it, this is how we all learn, through our mistakes, however terrible they are (I won't even get into me and my blythes)

 

Viya is top in her job, she's the official face-up painter of Bambicrony shop , she has done sooo many face-up, has lots of experience and her work is just perfect

www.innerblue.net

so I'm sure she'll find the way without having to do the face-up all over again. At least I hope so 'cause I payed 100$ for this face-up and I wouldn't like to have to pay those money all over again for my stupid mistake, I have 3 heads that need to be sent for face-up and if I had to spend 100$ just for one head I would be miserable...Hope it won't be that expensive...

Thank you sooo much spacemachine for your wonderful words, I feel better now already 'cause I'm sure that Viya will fix the problem for me, at least most of the stain is around the neck hole that is not noticeable , I managed to take off all of the stain on the chick so it doesn't look like before, so the only problem is that the chick looks shiny now and won't be covered with blushing...so I guess it will all be ok once the professional takes care of it...

 

Just an interjection here, at Dolpa in NY we were allowed to use the new Volks version of MSC, and it was amazing. I'm going to get some as soon as they have it in stock.

 

Just a warning - the solvents alcohol, non-acetone, and Winsor and Newton Brush Cleaner and Restorer are used to remove MSC and faceups. They might remove your problem but they will also remove paint, the MSC underneath, and from what I heard will leave a ring between what is removed and what is not. I.e. those are good for removing entire faceups - not to remove part of them.

The Mr. Clean sponge is slightly abrasive and can also remove everything including some resin if you are too rough with it. Also, it should be the kind with NO soap in it when cleaning up smudges like dirt - not sure about other uses but I would not trust the kind with soap in it.

You really should try asking in the painting section, or search there for the many other problems where people damaged their faceups.

As for why you got the white gunk - it could be caused by having any oils on her including finger oils, etc. Also, hopefully you used chalk pastels for the blush and not something made for human makeup - most of those contain additives of many kinds which could have caused problems. Other things that can cause problems are spraying too much, spraying to close, not sweeping the spray back and forth, not shaking the can for as long as it says, spraying in humid weather, and spraying outside of the recommended temperature range.

That said, other people have sometimes received Bambicronies with white marks on them similar to what you got. Those were all colored eleves as far as I know, but it is possible BC does not use MSC and uses something that is fine by itself but reacts oddly with MSC.

I can't tell you how to fix it, but hopefully someone who does faceups can.

Carolyn

 

Okay... I thought it would be a fun idea to remove my baby's faceup; so I started going ahead using some really old clear acetone free nail polish remover. It's going really well; but then suddenly I run out.

Suddenly I see huge white patches all across her face. I'm freaking out! I've read in places it's not that bad; but I don't know what to do... nothing leads to same solution.

I probably won't be able to go to the shops until tommorow. Please help me >__<

 

The white patches are the MSC reacting to the remover. Soak it in some warm water and when you get more cleaner, keep scrubbing. Once you no longer see residue, that means the resin is clean.

 

Thank you so much! That's such a relief...

Should I keep soaking it till I get the remover or is once all right? And if so, for how long?

 

If it's just warm water, then you can leave the head in as long as you'd like.

You should never leave resin to soak in any kind of chemical. Some solutions have been known to melt resin!

 

I found this problem to happen more with different types of resin, particularly french resin. I don't know why, it may be more absorbent or something (it certainly feels different to regular resin). But yeah as people have said, just give it a real good clean with soap, and then rinse really thoroughly with water. This should fix it right up ^^.

 

*Cry* I tried to do Sanja's faceup (my ns Nanuri '07) last night and I messed it up so I used isopropyl alcohol to clean it off and washed and dried him off immediately and very well but somehow the stuff did awful things to him!!!
It ate at his eye socets, turned his ears white, ate a spot into the side of his nose at the bottom and two spots into the sids of his nose by the eyes. It also ate away one of his fangs and turned the area around his mouth white.
I was only doing what several tutorials said, and a lot of people said they use it. Is isopropyl really that awful? Has this happened to anyone else? Is there something different I can use?
What do I do?? T______T
Please Help Me! T_________T I don't understand what's happening to my loveable Wolf boy
In urgent need of help
-Java

 

When you say "ate" do you mean the resin disintegrated?
The white areas are usually an indicator that the MSC is not entirely gone, but in this case I'm really not sure. I haven't heard of rubbing alcohol doing this to resin, but I don't use it myself.
I only use small amounts of Winsor & Newton Brush Cleaner on a cotton pad and rinse with water frequently.
Do you have a camera can take closeup photos of the damage?

 

WOW, I always use that stuff.In fact 99.9% Isopropyl, and never had any trouble.As St, James has said, any white looking areas are usually MSC that hasn't come off completely, but as for actually 'eating' the resin, I've never had it do that before.

 

>< upon cleaning it's not as bad as it looked before but they're like tiny dips into the resin that are rough and lower then the rest >< like it took a few layers of resin off...
I took another persons advice and soaked the head in warm water and the white came off, I was just really suprised to see it eat away a few layers...

 

Hmmmn, still sounds to me like the MSC hadn't come off completely.That can look like layers have come away, but if you get a toothbrush,( and I even put a little Isopropyl on my Magic eraser), and it gets it all off. It evaporates really quickly too, so no residue of it is left. Then when you are finished, you can wash the head in warm water before you do another face up.

 

It can look rather alarming when MSC is half removed. It tends to come away in some sections first, leaving distinct edges that make it look like the resin is pocked (sort of like peeling layers of weathered paint on a building). The more a faceup has been coated, the longer it takes to remove the MSC buildup. Water will weaken the bond between the MSC and the resin and you'll see shiny bubble patches in the MSC where it is loose. A nice soft baby toothbrush is a great tool for cleaning ears and little vampire teeth, so are a few toothpicks.

 

Thank you all so much >< it turned out it was indeed just uneven msc layers. I hadn't realized how thick the msc was.
Thanks very much
-Java

 

Glad that's all it was! The key word here is "Layers." Only MSC behaves as though it has layers, resin does not. Unless there is some kind of unevenness in the pigment you won't see anything like stratification in resin because it's all the same molecular structure curing at the same time, much like cast metal.

 

A friend of mine has entrusted me with her CP Miyu head to give her a new face-up. But I cannot for the life of me get the old one off! I have tried several different cleaners, but none of them have worked. I have tried nail polish remover (no color or scent additives), a soap that I use to clean my paintbrushes, dish detergent, and rubbing alcohol (70%). And I was very careful to rinse and dry her thoroughly between each different attempt. When I used the rubbing alcohol, the whole head paled slightly, but I think it is the sealer doing it and not the resin, since the face-up is still 100% intact. Does anyone know what she could be sealed with that would do that, and HOW THE %#$@ I GET IT OFF HER?!?!

I shall be eternally grateful to anyone who can help me solve this! Thank you in advance!

 

Sealant turns white when exposed to the things usually used to remove face ups. All I can suggest is to try Windsor and Newton brush cleaner and restorer. You can also try using the removers you have with a Mr. Clean magic eraser sponge.

~Dottie

 

What is happening to my face. I took rubbing alcohol with a cotton bud yesterday, i rubbed some and no luck so i washed the face of, i think i used dish thing that i have used before. Now i look at her and some areas are white what happened? maybe it is the coating going off? She also feels a little dry.